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privacy policy

Privacy Policy - Paragon Cleaning Services LTD

Effective Date: 19 July 2024

Paragon Cleaning Services LTD ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.paragoncleaningservices.co.nz/ , and make web inquiries. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1 Personal Data When you make a web inquiry, we may collect personally identifiable information, such as:

  • Name

  • Email address

  • Phone number

  • Address

  • Details about your cleaning requirements

1.2 Non-Personal Data We may also collect non-personal information, which does not identify you individually. This includes:

  • Browser type and version

  • Operating system

  • Referral source

  • Pages visited on our site

  • Time and date of visit

  • Time spent on each page

2. How We Use Your Information

2.1 Personal Data We use the personal information you provide to:

  • Respond to your inquiries and requests

  • Provide you with information about our services

  • Process and manage your service bookings

  • Communicate with you regarding customer service matters

  • Improve our website and services

2.2 Non-Personal Data We use non-personal data to:

  • Analyze trends and usage patterns

  • Administer the website

  • Improve website performance and user experience

3. How We Share Your Information

3.1 Third-Party Service Providers We may share your personal data with third-party service providers who perform services on our behalf, such as:

  • IT and website hosting services

  • Customer service support

  • Marketing and communication services

3.2 Legal Requirements We may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations

  • Protect and defend our rights or property

  • Prevent or investigate possible wrongdoing

  • Protect the personal safety of users of the site or the public

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal data you provide, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data transmitted through our website.

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